BM
Brian M

1 reviews | Active since Apr 2011

11 Feb 2022, 12:06

Spam calls form clientele

Clientele will spam call you all day, its only 12:00 and already I got 3 calls from their robotic call system, Its difficult to even work, I was a client to clientele and did not even appreciate their services, discontinuing my engagement with them did me no good as i m still being harassed by their calls, this is not fair at all, if this does not stop, i will make it my point to encourage anybody i come across to not even think about taking any sort of policy with them, just leave me the f*ck alone. i do not owe you sh*t, this is my phone, if you are going to call me the whole day, get me a phone to do it on, not on this one.

0
Replies (3)
BM
Brian M's update11 Feb 2022, 14:01
Reviewer Update
IT STILL HAPPENING EVEN NOW, CAN YOU PLEASE LEAVE ME ALONE CLIENTELE.
Clientele Life
Clientele Life's reply14 Apr 2022, 15:29
Official
Dear  Brian M  We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
  
 Yours sincerely,
 
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life  
Clientele Life
Clientele Life's reply20 Apr 2022, 15:24
Official
Dear   Brian M, As per your request, we have requested for your details to be removed from our database.  However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.   Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.   We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life