jF
johan F
1 reviews | Active since Mar 2009
12 Oct 2021, 08:29
Spam calls
Why when new legislation is in place do we still get numerous phone calls everyday and even at 00h30 in the morning???
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
12 Oct 2021, 09:59Dear Johan F
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply12 Oct 2021, 09:59
Official
Dear Johan F
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
12 Oct 2021, 15:35Dear Johan F, Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologise for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 Oct 2021, 15:35
Official
Dear Johan F, Thank you for contacting us. As per your request, we have escalated your query to our IT Department to remove your details from our database, however the process may take 24 to 48 hours for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologise for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Siphesihle Rodolo
Service Support Specialist
Clientele Life