IM
Imtiyaaz M

1 reviews | Active since Jul 2022

20 Sept 2022, 13:06

Spam Calls

Firstly I am not a client, nor do i intend to be a client. I'm sick of getting spam calls on a day to day basis and each time from different numbers, after blocking the most recent. I'm not sure how they got my contact details but this is definitely against the POPI act.

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Replies (2)
Clientele Life
Clientele Life's reply20 Sept 2022, 14:45
Official
Dear  Imtiyaaz M 
We confirm receipt of the concerns raised

Your query has been escalated to the relevant department for investigation.

      
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor 
Clientele Life  
Clientele Life
Clientele Life's reply20 Sept 2022, 15:52
Official
Dear Imtiyaaz M,  As per your request, we have removed your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
 
Lindiwe Mabizela
Service Support Specialist
Clientele Life