Hellopeter
Share Your Experience
BP
Barry P

1 reviews | Active since Nov 2013

27 Feb 2023, 09:58

Spam calls

Sick and tired of receiving up to 4 calls a day with their ******* recordings.

Please advise how a person can stop them. If you block the number, they use a different number !

0
Replies (4)
Clientele Life
Clientele Life's reply27 Feb 2023, 10:24
Official
Dear Barry,
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
        Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
Yours sincerely, Lindiwe Mabizela
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply27 Feb 2023, 10:25
Official
Dear Barry,  As per your request, we have sent a request to remove your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Lindiwe Mabizela
Service Support Specialist
Clientele Life 
BP
Barry P's update27 Feb 2023, 10:38
Reviewer Update
I never asked to be added in the beginning. Why must I now go through all the hassle of opting out of your junk communications.
You delete it !!
Clientele Life
Clientele Life's reply02 Mar 2023, 10:06
Official
Dear Barry, 

We confirm receipt of the concerns raised and we apologize for any inconvenience caused. 

As per your request, we confirm that your details have been removed your details from our database. 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Lindiwe Mabizela
Service Support Specialist
Clientele Life