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Friede B

1 reviews | Active since Nov 2018

24 Aug 2022, 11:57

SPAM Calls

I would just like to know how many times do I have to block Clientele Life in order for them to stop spam calling me!

0
Replies (2)
Clientele Life
Clientele Life's reply24 Aug 2022, 12:39
Official
Dear Friede B 
We confirm receipt of the concerns raised.
 
Your query has been escalated to the relevant department for investigation.

Yours sincerely, 
Shanitha Hanuman
Service Support Supervisor
Clientele Life  
Clientele Life
Clientele Life's reply24 Aug 2022, 13:57
Official
Dear Friede B,  As per your request, we removed your details from our database.  However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life