1 reviews | Active since Jun 2016

20 Dec 2017, 09:07

Spam Calls

After the second time you waste my time with a robot calling me I decided to let one of your telemarketers call me so I can waste your time as well. They call me and I mute. They call me again and I mute. Today I received 7 calls already and its not even 9am yet. I love the way I get you all angry, For the way you call us without permission then harass us without end.

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Replies (4)
Clientele Life
Clientele Life's reply20 Dec 2017, 09:45
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Recovery Specialist

Best regards,

's update20 Dec 2017, 15:21
Reviewer Update
Another few calls received. And finally decided to listen to what they had to say. The Lady did not state her name this time and rudely asked me why I'm dropping their calls. And that she also has a job to do. I'm fine with that if that job does not include harassing me with robot calls and then people not getting a hint when I mute and hang up calls the moment I hear: "I'm calling from clientele Life". Just remove me from your list! I'm not interested. FFS
Clientele Life
Clientele Life's reply21 Dec 2017, 15:21
Official

Good day Mr Roodt,

Thank you for raising your concerns with us.

Attempts have been made to contact and assist you with your query on 20 and 21 December however, they all failed.

It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have also removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,

Vusumuzi Dlamini

Service Recovery Specialist

Best regards,

's update28 Jul 2021, 12:31
Reviewer Update
get yourselves up to speed: https://www.ftc.gov/faq/consumer-protection/list-number-national-do-not-call-registry