RM
Ruan M
1 reviews | Active since Oct 2020
22 Sept 2025, 16:53
Spam calling after a requesting my name to be released off their database
I keep on receiving phone calls from Clientele from the following number *** After asking them numerous times to take my name of their system the same guy will phone me twice within an hour and then wants to argue that it was someone else Then i got an sms saying i app**** for cover and i should expect a call from them where i never app**** for nothing. Lastly i never gave consent to anyone to share my personal details with Clientele. This is irritating to say the least and one of the reasons i will never make use of their service
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Replies (2)
Clientele Life's replyOfficial
23 Sept 2025, 08:38Dear Ruan M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply23 Sept 2025, 08:38
Official
Dear Ruan M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
25 Sept 2025, 14:38Dear Ruan M, We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so. Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever. We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply25 Sept 2025, 14:38
Official
Dear Ruan M, We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so. Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever. We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct