JS
Jaco S

1 reviews | Active since Nov 2024

02 Jun 2025, 09:32

Spam calling

I am being spam called by Clientèle 5 or 6 times a day for months and months now, i am not sure which Clientèle it is because 12 numbers i have already blocked only says Clientèle. But it is unnecessary to spam call me everyday and i am not even a client. If i don't answer or i block the last 12 numbers already, why keep spam calling me everyday. I get calls from Clientèle any time between 7am to 8pm atleast 5 to 6 times a day. Please explain to me why ?

0
Replies (2)
Clientele Life
Clientele Life's reply02 Jun 2025, 09:59
Official
Dear  Jaco S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
         
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply02 Jun 2025, 12:18
Official
Dear Jaco S,

As per your request, we have sent a request to remove your details from our database.

Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.

Please note that you can also follow the below steps to Opt-Out:

Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org

We would like to apologize for the inconvenience this has caused you.

We trust you find this in order, however, should you require any further assistance please feel free to contact us again.

Yours sincerely,

Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life