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Motlatso M

1 reviews | Active since Aug 2018

03 Aug 2018, 12:22

Someone calls me and wanna force products to me

I receive a call from clientele Life (Funeral policy) the guy said to me he has a good product for me I told him I am not interested. He was very rude.

0
Replies (2)
Clientele Life
Clientele Life's reply03 Aug 2018, 13:01
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist

Clientele Life
Clientele Life's reply10 Aug 2018, 12:24
Official

Dear ***

We would like to take this opportunity to apologise for the service you received from our sales consultant. Our Compliance Investigator was in contact with you and explained that the matter has been escalated to the Sales Management team to take corrective measures against the said consultant.

Thank you for bringing this matter to our attentions and providing us the opportunity to resolve the matter with you.

We trust that is is all you require in this regard however, should you require further assistance please do not hesitate to contact us.

Yours sincerely,

ShanithaHanuman

Client services

Service Support Supervisor