Sold lies

I took out a funeral policy on the 22nd of October 2018 and the policy was meant to cover my parents, parents in law, 2 kids and my husband. The consultant "took" all the details and I remember telling him I was not sure about my father in law's ID number and he said I have 30 days to do changes on the policy and also promised to email and post the policy schedule.

I never received the promised documents and wrote an email demanding the documents but I was not assisted because I didn't provide them with my ID or policy number.

Fast forward to today I receive a call from Mpumi who updated my information and also sent me the policy documents and to my surprise the policy only covers me, my kids and husband!!! Still reeling from shock !!!

I want clientele to refund me all my monies I've paid so far because I have been **** to!! Imagine if something had happened to one of my parents and I wanted to claim and only to be told none of them are covered!??

There was no way I was gonna agree to a premium of R376.00 for just the four of us with R10 000 each while FNB is covering us for R20 000 each with a premium of R89pm. The consultant knew what he was doing because he even put my debit order date as the 25th and not the 20th as I had asked him.

Please get me the recording ASAP I don't have 6 weeks as I've been advised by your consultant today. I will not wait for another month while you are busy taking my money for nothing!!!