SO CALLED PROFESSIONAL AND GOOD CUSTOMER SERVICE

Clientele oyster wants ones money they don't care about customers. I have called them several times even emailed them many a times and Mr Jay Siripal the supervisor promised to call me back through Nathely before end of business day on the 6 March and he did not. I also called before 12 noon the same and asked to talk to the manager and was told that Phindi Ndebele the departmental manager would call me back, Zuki went and confirmed that she would call. Guess what? She did not call as well. Later on in the day somebody called and confirmed that everything was processed and the claim was paid, the payment will reflect on my account later in the day. Well nothing reflected.

Both on the telkephone conversations and the emails have requested that I want my query be escalated to the CEO. Well was told that it was not possible.

Was told that before they could pay they have to do a security check. The security check themy having my ID copy, bank details. Previous forms with the signature. That would take eight working days to check. Hawu kanti yoni ngenzeni engaka.?

Clientele Employees including their senior management don't care about their customers. They do what they want to do with impunity. They emphasise that is something has to be done in eight days then it will be eighteen days.

Am still waiting even for responds from the their management team. Or is it existing konje?