sM
simthandile M

1 reviews | Active since Oct 2024

21 Oct 2024, 09:38

Slow response time

Slow response time

0
Replies (2)
Clientele Life
Clientele Life's reply21 Oct 2024, 11:20
Official
Dear simthandile M,  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
               
Yours sincerely, 

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply21 Oct 2024, 12:18
Official
Dear simthandile M
We confirm that we made contact with you to provide feedback regarding the concerns raised. 
       The changes to your policy have been done and an updated copy of the policy documents has been sent to the email address that we have confirmed telephonically.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely, 
Kutlwano Tsoai
Service Support Specialist
Clientele Life