JJ
Jappie J
1 reviews | Active since May 2026
15 May 2026, 07:17
Since I app**** for ...
Since I app**** for the encashment from my wealth policy last week Tuesday, I have not received anything
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Replies (2)
Clientele Life's replyOfficial
15 May 2026, 07:19Dear Jappie,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's reply15 May 2026, 07:19
Official
Dear Jappie,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
15 May 2026, 15:23Dear Jappie,
Thank you for raising your concerns and affording us the opportunity to resolve them.
We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for the delays caused in processing your request.
We have since communicated that the request was processed and confirmed the turnaround time for the payment to reflect in your respective bank account. You confirmed that you were satisfied with the feedback.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it and value your input with regard to the quality of our service.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply15 May 2026, 15:23
Official
Dear Jappie,
Thank you for raising your concerns and affording us the opportunity to resolve them.
We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised. We can assure you that this is not the level of service we aim to provide and apologise for the delays caused in processing your request.
We have since communicated that the request was processed and confirmed the turnaround time for the payment to reflect in your respective bank account. You confirmed that you were satisfied with the feedback.
Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it and value your input with regard to the quality of our service.
We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life