T
Thandiwe
1 reviews | Active since Jun 2026
03 Jun 2026, 12:05
Sibongile Mnisi did ...
Sibongile Mnisi did help me by the help that I need from her, instead sibongilr gave me a waiting period by nothing happened at all
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Replies (2)
Clientele Life's replyOfficial
03 Jun 2026, 13:18Dear Thandiwe,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's reply03 Jun 2026, 13:18
Official
Dear Thandiwe,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
08 Jun 2026, 15:53Dear Thandiwe, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 8th of January 2026. Furthermore, I have confirmed that on the 12th of May 2026 you had contacted us and requested to cancel your investment plan. The request was done and funds were transferred on the same bank account number we were debiting from. I then explained that there was an oversight from our consultant whereby an incorrect refund was promised. I have provided you with details on why you are not due for any refund.. Should you wish to escalate this matter , please write to our Independent Arbitrator for re0evaluation : *** Kind regards Vusumuzi Dlamini
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life
Clientele Life's reply08 Jun 2026, 15:53
Official
Dear Thandiwe, At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion, the necessary feedback has been provided on the 8th of January 2026. Furthermore, I have confirmed that on the 12th of May 2026 you had contacted us and requested to cancel your investment plan. The request was done and funds were transferred on the same bank account number we were debiting from. I then explained that there was an oversight from our consultant whereby an incorrect refund was promised. I have provided you with details on why you are not due for any refund.. Should you wish to escalate this matter , please write to our Independent Arbitrator for re0evaluation : *** Kind regards Vusumuzi Dlamini
Service Support Specialist
Clientele Life
Service Support Specialist
Clientele Life