SI
Sadia I
1 reviews | Active since Nov 2015
13 Nov 2024, 12:27
Short-term memory
I wrote a review in January 2024 stating that Clientele Life keep calling me with product offerings. I never shared my contact details nor did I at any point indicate that I was interested in their products or them updating me on their product offering.
In February 2024, Lindiwe from Clientele Life confirmed that my details have been removed from their database as requested. Why then are these calls starting AGAIN????
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
13 Nov 2024, 13:53Dear Sadia,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
Best regards,
Clientele Life's reply13 Nov 2024, 13:53
Official
Dear Sadia,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Nonhlanhla NgwenyaService Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
13 Nov 2024, 14:08 Dear Sadia, As per your request, we have removed your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply13 Nov 2024, 14:08
Official
Dear Sadia, As per your request, we have removed your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Best regards,