1 reviews | Active since Feb 2016
Shocking Service
<p>Im so angry in such a way that i wish i could cancel my subcribtion with Clientele i took out a policy with the last year when i took the policy i stated that i wanted to take it for my kids and my sister and my mother and i had given the details to her but she captured everything incorrectly from my details to my mothers details and i have sent emails requesting them to be changed but still no joy thus far </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for bringing this matter to our attention.
At the outset we would like to apologise for the error which occurred and any inconvenience this may have caused you.
We confirm that our Investigator (Kelebogile Modise) was in contact with you on 17/01/2016 and assisted you with the necessary changes to your policy. Updated policy documents will also be forwarded to you to ensure that all details are captured correctly.
We trust you find this in order and that this matter was resolved to your satisfaction. However should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader: Compliance
Best regards,
Thank you for bringing this matter to our attention.
At the outset we would like to apologise for the error which occurred and any inconvenience this may have caused you.
We confirm that our Investigator (Kelebogile Modise) was in contact with you on 17/01/2016 and assisted you with the necessary changes to your policy. Updated policy documents will also be forwarded to you to ensure that all details are captured correctly.
We trust you find this in order and that this matter was resolved to your satisfaction. However should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader: Compliance
Best regards,