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Emily
1 reviews | Active since Apr 2026
20 Apr 2026, 16:13
Sharon assisted me, ...
Sharon assisted me, in a correct way, thanks you Sharon, on Friday Silindile Mthethwa she **** to me, about my claim she says, she paid it ,saying I must rate her until today no money in my bank account, I don't like Silindile's service
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Replies (2)
Clientele Life's replyOfficial
20 Apr 2026, 16:35 Dear Emily,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
Clientele Life's reply20 Apr 2026, 16:35
Official
Dear Emily,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
21 Apr 2026, 09:50Dear Emily,
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any delays you might have experienced in the processing of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor (Silindile Mthethwa) was in contact with you on the 17 April 2026 confirming the progress of your claim, however due to a technical issue which prevented the claim from being paid on Friday, the claim was paid on Monday 20 April 2026. Should you require any further assistance in this regard please feel free to contact us again? Jolene Fraser
Team Leader: Claims
Life Claims
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any delays you might have experienced in the processing of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor (Silindile Mthethwa) was in contact with you on the 17 April 2026 confirming the progress of your claim, however due to a technical issue which prevented the claim from being paid on Friday, the claim was paid on Monday 20 April 2026. Should you require any further assistance in this regard please feel free to contact us again? Jolene Fraser
Team Leader: Claims
Life Claims
Clientele Life's reply21 Apr 2026, 09:50
Official
Dear Emily,
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any delays you might have experienced in the processing of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor (Silindile Mthethwa) was in contact with you on the 17 April 2026 confirming the progress of your claim, however due to a technical issue which prevented the claim from being paid on Friday, the claim was paid on Monday 20 April 2026. Should you require any further assistance in this regard please feel free to contact us again? Jolene Fraser
Team Leader: Claims
Life Claims
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for any delays you might have experienced in the processing of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions. We confirm that our Claims Assessor (Silindile Mthethwa) was in contact with you on the 17 April 2026 confirming the progress of your claim, however due to a technical issue which prevented the claim from being paid on Friday, the claim was paid on Monday 20 April 2026. Should you require any further assistance in this regard please feel free to contact us again? Jolene Fraser
Team Leader: Claims
Life Claims