1 reviews | Active since Mar 2018
Shame on you, Clientelle Life!!
A lady from Clientelle Life called my number this afternoon. I was busy with a client and I asked my business partner to answer my phone. A rude and arrogant employee working for Clientelle phoned me. When my business partner answered the call, the Cientelle employee asked to speak to me. When my business partner told her that I was busy and couldn't speak to her, she became angry and told her rudely that I, Antoinette Pienaar, must let Clientelle Life know when I appoint a PA (Personal Assistant). What arrogance!!! How rude can a company be? If Clientelle Life employs people like her, no wonder they have to beg citizens of this country to join them. Clientelle Life is desperate, rude, arrogant, cheeky, vulgar, sarcastic, desperate and we all know why...because their employers treat customers like cattle.
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Thank you for raising your concerns and for bringing this matter to our attention. We confirm that we have investigated the contents of your complaint and Lucia Mpofu has been in contact with you to provide the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and assure you that the necessary corrective measures have been taken to prevent this from perpetuating.
We trust that this is all you require in this regard however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Market Conduct Team
Thank you for raising your concerns and for bringing this matter to our attention. We confirm that we have investigated the contents of your complaint and Lucia Mpofu has been in contact with you to provide the necessary feedback.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and assure you that the necessary corrective measures have been taken to prevent this from perpetuating.
We trust that this is all you require in this regard however, should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Market Conduct Team