MN
Mzwandile N
1 reviews | Active since Dec 2021
15 Dec 2021, 08:05
service experience from clientele
Hi
Please help me cancel my funeral plan I have tried all your platforms but not even one has managed to assist me since I don't have a policy number....don't ask me how but you can blame it on your consultants for taking my information and disappearing.....
My email address is ***
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
15 Dec 2021, 08:26Dear Mzwandile N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply15 Dec 2021, 08:26
Official
Dear Mzwandile N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
MN
Mzwandile N's updateReviewer Update
15 Dec 2021, 08:28Thank you
MN
Mzwandile N's update15 Dec 2021, 08:28
Reviewer Update
Thank you
Clientele Life's replyOfficial
15 Dec 2021, 16:14Dear Mzwandile, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however there was no answer. We confirm that we have successfully cancelled your Clientele Funeral Dignity Plan as per request and we have sent you a detailed email with the cancellation details on the provided email address. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist Clientele Life
Best regards,
Clientele Life's reply15 Dec 2021, 16:14
Official
Dear Mzwandile, Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have attempted to contact you on the cell phone number provided however there was no answer. We confirm that we have successfully cancelled your Clientele Funeral Dignity Plan as per request and we have sent you a detailed email with the cancellation details on the provided email address. We trust that this is all you require at this time however, feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist Clientele Life
Best regards,