NM
Nokukhanya M
1 reviews | Active since Feb 2013
15 Aug 2019, 16:28
Send policy documents and call Nomthandazo for apology
Called a guy called Lebo he promised to assist but he didn't. An employee by the name Sphiwe phoned Nomthandazo Gloria Mhlamvu ***. Telling her that she has been covered under Nomsa Beatrice Mhlamvu *** 083) without her knowledge.
They promised to send the policy document so we can clear our names .. nothing 2 days gone now. This is a critical matter as these 2 lady's are in rival.
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Replies (2)
Clientele Life's replyOfficial
16 Aug 2019, 08:32 Dear Nokukhanya M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply16 Aug 2019, 08:32
Official
Dear Nokukhanya M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
07 Oct 2019, 10:18Dear Nokukhanya M
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback.
Our records indicate that you requested a recording of the call between yourself and the consultant and it was sent to your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards,Compliance Department
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback.
Our records indicate that you requested a recording of the call between yourself and the consultant and it was sent to your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards,Compliance Department
Clientele Life's reply07 Oct 2019, 10:18
Official
Dear Nokukhanya M
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback.
Our records indicate that you requested a recording of the call between yourself and the consultant and it was sent to your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards,Compliance Department
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback.
Our records indicate that you requested a recording of the call between yourself and the consultant and it was sent to your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards,Compliance Department