LN
LUNGILE N
1 reviews | Active since Feb 2022
04 Feb 2022, 13:09
******** clientele Life policy
Clientele Life policy yesterday they took my money without my permission via debit order... And I didn't even said iwant their policy since I've waited for there call that I will confirm that iwant their policy
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Replies (3)
Clientele Life's replyOfficial
04 Feb 2022, 14:42Dear Lungile N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply04 Feb 2022, 14:42
Official
Dear Lungile N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
LN
LUNGILE N's updateReviewer Update
04 Feb 2022, 15:26Till when your investigation go cause you didn't call and asked me that do I agree that you can take my money on my account...plz I kindly ask you to reserve my money worse it was my UIF money not my salary or child support grant
LN
LUNGILE N's update04 Feb 2022, 15:26
Reviewer Update
Till when your investigation go cause you didn't call and asked me that do I agree that you can take my money on my account...plz I kindly ask you to reserve my money worse it was my UIF money not my salary or child support grant
Clientele Life's replyOfficial
14 Feb 2022, 10:45Dear Lungile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Kind regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Kind regards,
Market Conduct
Clientele Life's reply14 Feb 2022, 10:45
Official
Dear Lungile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Kind regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Yesmine Billings has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Kind regards,
Market Conduct