VM
VUYELWA M
1 reviews | Active since Nov 2019
27 Jul 2021, 14:37
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Worst company ever , pathetic service i would never recommend it.if you have just joined it would be st you just cancel and get another insurer. My claim was rejected due to non payment of premium they redebited my account got the premium now they won't come back to me . Being taken from pillar to post no answers
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Replies (2)
Clientele Life's replyOfficial
27 Jul 2021, 15:45Dear Vuyelwa M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply27 Jul 2021, 15:45
Official
Dear Vuyelwa M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
29 Jul 2021, 14:39Dear Vuyelwa M,
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Clientele Life's reply29 Jul 2021, 14:39
Official
Dear Vuyelwa M,
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted you to confirm outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards. Claims Department