1 reviews | Active since Nov 2021
******** and **********.
They don't deserve to even be rated a 1-star rating. The company is trash. They excuse the behaviour of their representatives as just and correct and we, the clients, are on the wrong. After telling their representative that I do not want to continue with a funeral insurance application, which unfortunately I had already signed, she went ahead and submitted it anyway. I was surprised to recieve a debit order from Clientele and after bringing it to their attention I was told I wouldn't be refunded because I signed the application form, the same application I had told the representative to discontinue. Their representative lie in order to lure clients into taking insurance and Clientele does not see fault in that. I hate the company. I wouldn't want anything to do with them, even in the near or far future. They are ******** who let their representatives do their dirty work at a client's expense. I am livid and disgusted. I should think the police should be involved in this kind of ****.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
