1 reviews | Active since Jan 2016
****med or *****
I would like to report clientele today they deducted money from my bank account ,I don't have any policy with them ,I never app**** for it ,no one sold me anything, I phoned them to get clarity and to find out how they got my bank details, and who authorized the debicheck, the address they gave me did not belong to me the number they gave me did not belong to me ,I explained to them that I've never taken anything from them and I have never been sold anything , when I wanted a recording were the sale was concluded they said I app**** I then asked for the policy documents they said I must send 3 affidavits, all I need to know is how and where they got my bank account and who authorized the debicheck, they said they will not refund me after I've explained to them several times that I have nothing to do with clientele ,all I asked them was my money back but they refused
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct Team
Best regards,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct Team
Best regards,
1. I was told that I authorized the debicheck off which I did not .
2. Clientele said I made an application in a mall that I don't even know where it is
3. Just yesterday 31 August I was told that I swiped my bank card when I took whatever policy you deducted my money for .
Im still asking where did clientele get my bank details and I want my money back please.
Please clientele you are a big company for doing such
IAM NOT SATISFIED AT ALL AND I NEVER SAID THAT ,IT SHOWS HOW YOU TOOK MOMEY FROM MY ACCOUNT AND GAVE ME 3 DIFFERENT REASONS OR EXPLANATIONS.
Hellopeter please assist because I'm not happy at all with this.
Nandi Ngamlana
1. I was told that I authorized the debicheck off which I did not .
2. Clientele said I made an application in a mall that I don't even know where it is
3. Just yesterday 31 August I was told that I swiped my bank card when I took whatever policy you deducted my money for .
Im still asking where did clientele get my bank details and I want my money back please.
Please clientele you are a big company for doing such
IAM NOT SATISFIED AT ALL AND I NEVER SAID THAT ,IT SHOWS HOW YOU TOOK MOMEY FROM MY ACCOUNT AND GAVE ME 3 DIFFERENT REASONS OR EXPLANATIONS.
Hellopeter please assist because I'm not happy at all with this.
Nandi Ngamlana