of a company makiny unauthorised de*ecks on my bank account

Item: Clientele Life
Rating: 1
Author: unathi M

I took out a Funeral plsn for my mother with client and changed my payment option cash as clientele was busy making unauthorised de*****ecks on my bank account, I was also told that no future debit orders would go through.. they **** as we speak i have been debit.. this company is s **** i want my refund

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Replies (2)

Clientele Life's replyOfficial

04 Jan 2021, 10:56

Dear unathi M,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life

Clientele Life's reply04 Jan 2021, 10:56

Official

Clientele Life's replyOfficial

04 Jan 2021, 16:01

Dear unathi M,

Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.

We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.

Please be informed that we will contact you again to assist you further regarding your complaint.

We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.

Yours sincerely,

Judith Mboweni

Service Support Specialist
Clientele Life

Clientele Life's reply04 Jan 2021, 16:01