TM
Theress M

1 reviews | Active since Nov 2021

24 Nov 2021, 11:12

**** lies dishonest

This guys who are selling funeral covers are ****** because they lie to us they are not being honest .I was at limpopo mall this guy called phineas comes to sell a cover to me he nver explains he just said he need mt information so they can call me an explain more about the cover and i wil decide if i want it or not (when they called me) he went on taking my details so now he wnts my bank details i refused until he says they wil not debit until their call centre has spoken to me n confirmed all my details , was supprised when i saw that clientele has debited on my account i hav not recieved any phone calls i dnt knw wat am covered for n hus covered and so on .what they doing is wrong is the same as ******** us very angry bcos i have minus in my account

0
Replies (3)
Clientele Life
Clientele Life's reply24 Nov 2021, 11:36
Official
Dear   Theress M 

We confirm receipt of the concerns raised.
   
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
   
Yours sincerely,
    
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life    
TM
Theress M's update24 Nov 2021, 12:51
Reviewer Update
Thnk u policy has been cancelled excellent service from nobuhle ,satisfied
Clientele Life
Clientele Life's reply25 Nov 2021, 09:06
Official
Dear Theress M  

We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
   We are glad that we could be of assistance.  We take pride in rendering Superior Service to our clients. We shall convey your compliment to Nobuhle whom we know will truly appreciate this positive feedback. 

Please do not hesitate to contact us should you have any further queries. 
Yours sincerely, 

Shanitha Hanuman 
Service Support Supervisor 
Clientele Life