sG
sifiso G
1 reviews | Active since Aug 2015
23 Dec 2021, 18:42
****/ ********** debit orders.
Please reverse and pay me back my money that was **********ly debited from my account. The debit orders cannot be stopped or reversed. I have never opened an account with clientel.
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Replies (3)sG
sifiso G's updateReviewer Update
23 Dec 2021, 18:44I need you to stop this **** of a debit order and refund my money back, 255 * 3.
sG
sifiso G's update23 Dec 2021, 18:44
Reviewer Update
I need you to stop this **** of a debit order and refund my money back, 255 * 3.
Clientele Life's replyOfficial
24 Dec 2021, 08:44Dear Sifiso G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 Dec 2021, 08:44
Official
Dear Sifiso G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
08 Jan 2022, 09:44 Dear Sifiso G, We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion with Keneuoe Ntlaloe, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. The refund process was explained and you confirmed that you were satisfied with the feedback. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards ,
Market Conduct
Market Conduct
Clientele Life's reply08 Jan 2022, 09:44
Official
Dear Sifiso G, We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion with Keneuoe Ntlaloe, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised. The refund process was explained and you confirmed that you were satisfied with the feedback. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Regards ,
Market Conduct
Market Conduct