NG
Ndaulo G
1 reviews | Active since Apr 2021
01 Apr 2021, 03:06
**********!!!
I was ****med by one of your employees she told me that she was just checking if I qualify or not but only to find out that I was being ****med. I received a message saying that R239 will be decuted from my account, I to cancel it with IMMEDIATE EFFECT!!! I'm still a student I won't be able to make payments each and every month, I Want it canceled.
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Replies (2)
Clientele Life's replyOfficial
01 Apr 2021, 09:33Dear Ndaulo G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply01 Apr 2021, 09:33
Official
Dear Ndaulo G,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
15 Apr 2021, 11:09Dear Ndaulo G
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You opt to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You opt to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards, Market Conduct
Clientele Life's reply15 Apr 2021, 11:09
Official
Dear Ndaulo G
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You opt to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. It was found that you provide your personal details to our consultant and authorised the policy to be debited from your bank account. You opt to cancel the policy and the way forward was discussed. The escalation process has been sent to your cell number and should you require further assistance please feel free to contact us. Kind Regards, Market Conduct