tS
thenjiwe S
1 reviews | Active since Jun 2021
25 Jun 2021, 13:38
****!
I am getting terrible service, firstly an activation was done without my authorisation, followed by 2 debit orders that went off unauthorsed off my account after I have told them I want a cancellation, with barely getting an productive responses from them, I feel like I have been ****med off my money and this unproffesional behaviour and I am appalled to be frank.
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Replies (2)
Clientele Life's replyOfficial
28 Jun 2021, 09:21Dear Thenjiwe S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply28 Jun 2021, 09:21
Official
Dear Thenjiwe S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
29 Jun 2021, 13:55Dear Thenjiwe S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer.
We have since sent a detailed email regarding all the raised concerns and the outcome of the dispute.
We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer.
We have since sent a detailed email regarding all the raised concerns and the outcome of the dispute.
We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Clientele Life's reply29 Jun 2021, 13:55
Official
Dear Thenjiwe S,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer.
We have since sent a detailed email regarding all the raised concerns and the outcome of the dispute.
We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have attempted to contact you on the cell phone number provided, however there was no answer.
We have since sent a detailed email regarding all the raised concerns and the outcome of the dispute.
We trust that this is all you require at this time, however feel free to contact us should you require any further assistance. Yours Sincerely, Siphesihle Rodolo Service Support Specialist