****!!

 Phumza X  At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised.  As per our  discussion, the necessary feedback was  provided on even day to the policyholder and also assisted her with a request received.  Furthermore , I have confirmed that an sms and a letter will be forwarded on the details we have on record  and also confirm Turn Around Time.  I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.  Vusumuzi Dlamini Services Recovery Specialist Clientele Life