1 reviews | Active since Aug 2016
<p>I joined this saver protector investment with IFA in 2006 which i started when it was R100 and now I'm paying R302, last year i requested a statement and the statement</p> <p>stated the total premium was R15 559, and yesterday when i request a statement a guy by the name of Devian</p> <p>told me that he can also read it for me, and he told me that i have R8 828, when i ask what happened to the rest of the money, he told me that the was dissability and death insurance which i didn't want and on the form that i signed</p> <p>it's not stating that, how could i invest for almost ten years and get this money, if it was stating i wouldn't, i want my money back that i contributed, could you please investigate this.</p> <p> </p> <p>thank you</p> <p> </p> <p> </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
As per our telephonic discussion on 08 August 2016, I provided the necessary feedback regarding your Saver and Protector Plan. I provided you with a detailed explanation on the way the policy is designed and further confirmed the premium increase each year.
On the call I further explained the percentage which was being invested on each month and gave more clarity on the Accidental Death , Dread Decease and Accidental Disability Benefits.
We trust you find this in order, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
Best regards,
Thank you for raising your concerns with us.
As per our telephonic discussion on 08 August 2016, I provided the necessary feedback regarding your Saver and Protector Plan. I provided you with a detailed explanation on the way the policy is designed and further confirmed the premium increase each year.
On the call I further explained the percentage which was being invested on each month and gave more clarity on the Accidental Death , Dread Decease and Accidental Disability Benefits.
We trust you find this in order, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
Best regards,
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