JB
Jason B
1 reviews | Active since Jun 2011
19 Feb 2015, 09:44
Sales Agent informed me of very important info.
I had taken out a life policy which considering my health was very affordable. I knew i was doing a life policy due to the underwriting questions. I hadn't read through the policy docs as yet after receiving it. Dustin called me back to inform me that cover was only for personal accident and not full life cover which is why it was cheap. Although I have to cancel the cover, thank you to Dustin for going the extra mile and informing me of this very important info. His telephone etiquette was also excellent through out the call.
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Replies (1)Clientele Life's replyOfficial
19 Feb 2015, 09:56Hello Lycan619,
Thank you for taking the time to submit this wonderful compliment and giving our service the thumbs up, we will endeavour to continue making every interaction with Clientele a positive one.
Your feedback is much appreciated and we will ensure that Dustin receives the necessary recognition for providing you with excellent service.
Should you require any further assistance, please do not hesitate to contact us again.
Yours sincerely,
Elsa Fourie
Service Recovery Specialist
Integrated Service Support
Thank you for taking the time to submit this wonderful compliment and giving our service the thumbs up, we will endeavour to continue making every interaction with Clientele a positive one.
Your feedback is much appreciated and we will ensure that Dustin receives the necessary recognition for providing you with excellent service.
Should you require any further assistance, please do not hesitate to contact us again.
Yours sincerely,
Elsa Fourie
Service Recovery Specialist
Integrated Service Support
Clientele Life's reply19 Feb 2015, 09:56
Official
Hello Lycan619,
Thank you for taking the time to submit this wonderful compliment and giving our service the thumbs up, we will endeavour to continue making every interaction with Clientele a positive one.
Your feedback is much appreciated and we will ensure that Dustin receives the necessary recognition for providing you with excellent service.
Should you require any further assistance, please do not hesitate to contact us again.
Yours sincerely,
Elsa Fourie
Service Recovery Specialist
Integrated Service Support
Thank you for taking the time to submit this wonderful compliment and giving our service the thumbs up, we will endeavour to continue making every interaction with Clientele a positive one.
Your feedback is much appreciated and we will ensure that Dustin receives the necessary recognition for providing you with excellent service.
Should you require any further assistance, please do not hesitate to contact us again.
Yours sincerely,
Elsa Fourie
Service Recovery Specialist
Integrated Service Support
