PN
Portia N

1 reviews | Active since Feb 2019

05 Feb 2026, 06:25

*****s of note!!

I happen to be in a mall.and met one of their employees and she explained to me of a certain rewards programme. Oh I regret ever listening to that little girl. Said to me I can get rewards for spending at certain shops and places. Then she asked for my bank details,which I didn't just give her,I asked why and she said thats where the reward cash would be sent. Now Clientele takes money from my account without my knowledge, R170 every month. I work hard for it. Their WhatsApp service is USELESS AND THEIR CALL CENTER IS WORSE. So basically I don't have anyone who can stop these unauthorized transactions because you can't even stop or dispute via the bank

0
Replies (1)
Clientele Life
Clientele Life's reply05 Feb 2026, 06:42
Official
Dear Portia N
                                                                       
We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct.