SH
Sheila H
1 reviews | Active since Nov 2024
17 Mar 2025, 15:30
****S AND ****MERS!!!
I was stopped by one of their guys in town, he promised that they just want to check if i qualify for their policy and i will get a free T-shirt, i can decide if i wanna join when i get home. they took my details and wanted my bank details, luckily i gave them my other account which i rarely deposit money into, they set up a debit order and **** that they will start debiting after i have agreed to join and i would agree when they call me, i doubt that call is coming because that debit order is set to go off this month end. i would really appreciate that you do something about this, stop misleading people and dare debit my account, i will take you to court!!!
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
18 Mar 2025, 08:24Dear Sheila H,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply18 Mar 2025, 08:24
Official
Dear Sheila H,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
SH
Sheila H's updateReviewer Update
27 Mar 2025, 09:02Here you are deceiving people. I got a call from Clientele acknowledging my complaint. Tell me why the debit order is till active on my account. it has been 10 days since you guys called and you said it will be removed. Are you still waiting for money to come into my account then you deduct? Dare!
SH
Sheila H's update27 Mar 2025, 09:02
Reviewer Update
Here you are deceiving people. I got a call from Clientele acknowledging my complaint. Tell me why the debit order is till active on my account. it has been 10 days since you guys called and you said it will be removed. Are you still waiting for money to come into my account then you deduct? Dare!
Clientele Life's replyOfficial
05 Apr 2025, 10:01Dear Sheila H,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct,
Clientele Life's reply05 Apr 2025, 10:01
Official
Dear Sheila H,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards
Market Conduct,