1 reviews | Active since Sept 2014
Rude Sales lady
<p>Hi, i just got a call from one of your sales people and when i told her i wasnt interested she was very rude to me and even hung up the phone on me. I dont know how you get customers with that kind of service. You guys need to lose my number.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for bringing this matter to our attention.
We confirm that we have assessed the call and acknowledge that the service you received was not the level of service we aim to provide our clients.
As per our telephonic discussion, the matter will be escalated to the relevant management team. Furthermore, we have removed your number from our database as you requested.
We trust you find this in order and that this matter was resolved to your satisfaction.
Kind regards,
Elsa Fourie
Team Leader: Compliance
Thank you for bringing this matter to our attention.
We confirm that we have assessed the call and acknowledge that the service you received was not the level of service we aim to provide our clients.
As per our telephonic discussion, the matter will be escalated to the relevant management team. Furthermore, we have removed your number from our database as you requested.
We trust you find this in order and that this matter was resolved to your satisfaction.
Kind regards,
Elsa Fourie
Team Leader: Compliance