tM
thembakazinjabulo M

1 reviews | Active since Sept 2009

10 Mar 2022, 12:07

Rude insurance sales person

I got a call from clientele forcing me to take their cover. I told them it’s double the amount I would have with my current insurance. She said I was being irresponsible for not wanting to save R2500 a month from their rewards. All insurance offer rewards it only depends what you are looking for and she didn’t need to be rude and talk down on me. I did my homework and unfortunately clientele was more expensive than all the other insurers which is why I am going with outsurance as a top up. Please teach your staff not to berate people when people don’t chose what they are selling, saying they are the only person in a billion people to say no. Using a selling point of burying Ricky Rick. I am a mom I am invested in investment not death if she asked what’s on my will she’d be surprised if my wishes and would sell me investments instead.

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Replies (1)
Clientele Life
Clientele Life's reply13 Apr 2022, 13:32
Official
Dear Thembakazinjabulo M 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 
Shanitha Hanuman
Service Support Supervisor
Clientele Life