RUDE CALL CENTRE AGENTS

<p>On 29 April 2016 I received a call from the Clientele call centre. The lady indicated that I sent an sms regarding hospital cover.&nbsp;<span style="font-family: 'Avenir W01';">I informed the lady that I did not send an sms. She however insisted that I sent an sms and informed me that she has all of my details. After I told her about the fifth time that I didn&rsquo;t send an sms, she said okay well then you went online.She was rude and her tone of voice quite aggressive.</span></p> <p>&nbsp;</p> <p><span style="font-family: 'Avenir W01';"> I then e-mail Clientele and they apologised and said they will remove me from their database.</span></p> <p>&nbsp;</p> <p><span style="font-family: 'Avenir W01';">No surprise... I again received a phone call on even date (09 May 2016) that I sent an sms for hospital cover... Again the lady insisted that I sent an sms.</span></p> <p>&nbsp;</p> <p><span style="font-family: 'Avenir W01';">Now I ask you what must I do for you guys to remove me from your database?????</span></p> <p><span style="font-family: 'Avenir W01';">Furthemore URGENTLY furnish me with the information regarding the source from which you received my details as the call centre agent arrogantly indicated to me that she has all of my details when I said that I am not interested.</span></p> <p class="MsoNormal">&nbsp;</p>