DK
Dheepak K

1 reviews | Active since Dec 2020

21 Feb 2022, 15:28

Rude Agents

Bunch of idiots, continously calls me, when I explain to the agent I was called many times and would like to speak to a manager to have my number removed the agent rudely cuts the call, the Clientele staff are just a bunch of clowns in my opinion, if you fail to remove my number from your system I will make sure I go on all social media platforms and tell everyone about the pathetic service Clientele offers

0
Replies (2)
Clientele Life
Clientele Life's reply14 Apr 2022, 14:58
Official
Dear  Dheepak K 

We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
      
Yours sincerely, 
Shanitha Hanuman
Service Support Supervisor
Clientele Life   
Clientele Life
Clientele Life's reply20 Apr 2022, 14:10
Official
Dear Dheepak K,

We would like to apologize for the inconvenience this has caused you.  

Please follow the below steps to Opt-Out: 

Step 1: Go to the Clientele Website https://clientele.co.za/ Step 2: Scroll down to information and select Clientele Communication. Step 3: Follow the prompts to opt-out of receiving marketing content. Step 4: Select the type of marketing communication you no longer wish to receive. Step 5: Enter your mobile number and email address to Opt-Out. 

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Yours sincerely, 
Lindiwe Mabizela
Service Support Specialist
Clientele Life