KB
Kevin B

1 reviews | Active since Jan 2011

08 Jun 2021, 15:23

Robot spam calls

If I receive one more robot spam call from you, I am going to flip my table, drive to your premises and disable that robot for ever.

Please can you stop this?

Please consider the following FACT:

If I ever consider to use any of your services, I will forever remember the amount of times I had to answer to a ****** robot, and this will put me off of ever considering your services.

Thanks

0
Replies (2)
Clientele Life
Clientele Life's reply08 Jun 2021, 17:10
Official
Dear  Kevin D 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation.
 Yours sincerely,
 
 Shanitha Hanuman
 Service Support Supervisor
 Clientele Life
Clientele Life
Clientele Life's reply09 Jun 2021, 15:05
Official
Dear  Kevin D, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
 
Siphesihle Rodolo
Service Support Specialist
Clientele Life