RK
Robert K

1 reviews | Active since Jul 2011

24 Jul 2017, 12:18

Robot Cold Calling

<p>Receiving completely unsolicited robot cold calling. I do. not. want. your **** funeral cover. At least have the dignity to cold-call me with a real person so that I can tell them "remove my d*mn number from your system".</p>

0
Replies (2)
Clientele Life
Clientele Life's reply24 Jul 2017, 12:47
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for further investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Recovery Specialist

Best regards,

Clientele Life
Clientele Life's reply26 Jul 2017, 12:46
Official

Thank you for raising your concerns with us.

As per our discussion we have addressed all raised concerns and confirmed that your contact details have been blacklisted on our system as per request.

It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have also removed your details from our database.

However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,

Siphesihle Rodolo

Service Recovery Specialist

Best regards,