MW
Michelle W
1 reviews | Active since Sept 2021
28 Apr 2022, 16:06
******s
My parents are new members of clientele and they deducted 2 times in month R374 from their account it's been 4 days now that we send them emails with no reply from them,we call them hundred of times but it go to answering machine with Desmond voice u take the nr he give u to whatsapp but no one reply u,u sms them no reply,u guys are the worst funeral company ever in this life u are nothing what u advertise on the tv u take poor ppls money for your own gain making yourself rich on poor people eating ppls money u guys are wolves in sheep clothes I want my parents money back
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
28 Apr 2022, 19:43 Dear Michelle W,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply28 Apr 2022, 19:43
Official
Dear Michelle W,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
MW
Michelle W's updateReviewer Update
29 Apr 2022, 05:43How can u contact me when u did not ask my nr or my parents nr or even their policy nr to look into the problem or is it another answering machine replying me
MW
Michelle W's update29 Apr 2022, 05:43
Reviewer Update
How can u contact me when u did not ask my nr or my parents nr or even their policy nr to look into the problem or is it another answering machine replying me
Clientele Life's replyOfficial
29 Apr 2022, 13:33 Dear Michelle W, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempts to contact the policyholder have been unsuccessful. We would appreciate it if you could provide us with an alternative contact number or a convenient time to contact the policyholder. Should you wish to contact us again, please do not hesitate to do so.
Kind regards,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Our attempts to contact the policyholder have been unsuccessful. We would appreciate it if you could provide us with an alternative contact number or a convenient time to contact the policyholder. Should you wish to contact us again, please do not hesitate to do so.
Kind regards,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply29 Apr 2022, 13:33
Official
Dear Michelle W, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempts to contact the policyholder have been unsuccessful. We would appreciate it if you could provide us with an alternative contact number or a convenient time to contact the policyholder. Should you wish to contact us again, please do not hesitate to do so.
Kind regards,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Our attempts to contact the policyholder have been unsuccessful. We would appreciate it if you could provide us with an alternative contact number or a convenient time to contact the policyholder. Should you wish to contact us again, please do not hesitate to do so.
Kind regards,
Lebohang Makhakhe
Service Support Specialist
Clientele Life