****** during a pandemic and using it as an excuse to assist clients.

After being a clientele client for more than 6 years, I cancelled my cover beginning of April 2020, amid covid I am still being debited by this ********* and ********** company, I have written emails to services@clientele for assisted and an employee Kavin Goliath confirmed that my policy had been cancelled but would take 31 days, they proceeded to debit another 57 days thereafter and a further 83 days , the last debit on the 26 June 2020. another agent today: 16 July 2020 says that my covre has been cancelled she cannot assist me even to lodge a complaint seeing as I am not their client, the bank cannot reverse the debit orders as they have changed their ref number to cheat me out of R589 EVERY MONTH. I asked for a recording of my call and was advised that this is not possible.