BS
Belina S
1 reviews | Active since Aug 2014
11 Oct 2019, 11:21
******* at CLIENTELLE LIFE
*** clientele life hospital plan is a *******, its false advertising guys be careful, my mom was hospitalised from the 21st to the 26th of August for an arm operation and then was readmitted on the 27th to the 03rd of September for pulmonary embolism, she was in ICU. if my moms day to day cover is 1700 per day how do they calculate 13 days to amount to R10 000, she is paying almost 700 monthly to be ********** by these ****s. be careful of clientele guys they take advantage of people who do not know these things. the policy even says you get 15% of the day to day if you are in ICU for more than 4 days. today she is told the money was paid correctly
BE CAREFUL OF THE ********** GUYS
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
11 Oct 2019, 11:31Dear Belina
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply11 Oct 2019, 11:31
Official
Dear Belina
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's replyOfficial
23 Oct 2019, 15:40Dear Belina
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Administrator was in contact with Ms ET Sibeko regarding the outcome of her claim.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again. Yours sincerely,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Administrator was in contact with Ms ET Sibeko regarding the outcome of her claim.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again. Yours sincerely,
Claims Department
Clientele Life's reply23 Oct 2019, 15:40
Official
Dear Belina
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Administrator was in contact with Ms ET Sibeko regarding the outcome of her claim.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again. Yours sincerely,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Administrator was in contact with Ms ET Sibeko regarding the outcome of her claim.
We trust this matter was resolved to your satisfaction, however should you require any further assistance in this regard please feel free to contact us again. Yours sincerely,
Claims Department