mM
mamaregane M
1 reviews | Active since Mar 2019
22 Oct 2021, 09:04
Reverse my money to my bank account
They have debit my money, from my capitec account of which I have never signed contract with them. So I need them to reverse my money wit immediate effect. They have to tell me my depandents under that policy.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
22 Oct 2021, 09:54Dear Mamaregane M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply22 Oct 2021, 09:54
Official
Dear Mamaregane M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
27 Oct 2021, 10:06Dear Mamaregane M,
Thank you for raising your concerns and bringing this matter to our attention. We have investigated the contents of your complaint, and Johannah Cele has been in touch with you to provide the necessary feedback.
Thank you for raising your concerns and bringing this matter to our attention. We have investigated the contents of your complaint, and Johannah Cele has been in touch with you to provide the necessary feedback.
Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation.
The Investigator has also provided you with the details of our Internal Arbitration Department, should you not be satisfied with the requirements and outcome that has been provided to you.
Should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Market Conduct Team
Clientele Life's reply27 Oct 2021, 10:06
Official
Dear Mamaregane M,
Thank you for raising your concerns and bringing this matter to our attention. We have investigated the contents of your complaint, and Johannah Cele has been in touch with you to provide the necessary feedback.
Thank you for raising your concerns and bringing this matter to our attention. We have investigated the contents of your complaint, and Johannah Cele has been in touch with you to provide the necessary feedback.
Regrettably, there are certain documents and information which is required to enable us to resolve your complaint adequately, and if not received this will unfortunately not allow us to proceed with the investigation.
The Investigator has also provided you with the details of our Internal Arbitration Department, should you not be satisfied with the requirements and outcome that has been provided to you.
Should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Market Conduct Team