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Mathapelo M
1 reviews | Active since Apr 2025
26 Apr 2025, 08:40
Reverse my money back!!
Clientele life took my money on the 25th of April 2025 without me confirming that , the guy who helped me join the life insurance was Sbonelo Ngwenya who works at Orange Farm Eyethu Mall I WANT MY MONEY BACK because I didn't agree with them about the payment either the insurance bring back my money!!!
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
27 Apr 2025, 16:13Dear Mathapelo M,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply27 Apr 2025, 16:13
Official
Dear Mathapelo M,
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.
The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
06 May 2025, 12:07Dear Mathapelo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply06 May 2025, 12:07
Official
Dear Mathapelo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct