1 reviews | Active since May 2021
Requesting a refund and also reporting a clientele consultant
I met a girl last week that misled me not knowing she making me join clientele. She told me there is clientele rewards and it's purpose is to give back to the community. This morning I realized the R233 has been deducted from my account!! Right now I would like to request for a refund and also get this thing cancelled cause I cannot even afford it! Clientele should also hold their consultants accountable for misleading people. We cannot have people complaining about the same thing while they're not doing anything about their employees behaviour! She even gave me a wrong number cause I tried contacting her wanting to understand what was happening. Only to realize she gave me a number that does not even exist. Please I want my money back and that girl to be also hold accountable to avoid such situations happening in the future causeshe's going to continue doing the same thing to other people
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.
We would like to apologise for any inconvenience caused in this regard. The refund process was confirmed and you were satisfied with the response. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.
We would like to apologise for any inconvenience caused in this regard. The refund process was confirmed and you were satisfied with the response. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct
