HB
Herschell B
1 reviews | Active since Jan 2026
21 Jan 2026, 13:30
REQUEST CANCLE DEBIT ORDER
Hi i just to know when do you as clientele agents answering the phones,whatsapp,emails you just ignore us as your clients i've been emailing'calling'messaging to cancle my perks debit order can you please cancle my order i've been stuggle to get hold of you.
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Replies (3)
Clientele Life's replyOfficial
21 Jan 2026, 14:06Dear Herschell B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Best regards,
Clientele Life's reply21 Jan 2026, 14:06
Official
Dear Herschell B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Best regards,
Clientele Life's replyOfficial
22 Jan 2026, 10:06 Dear Herschell B , Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Best regards,
Clientele Life's reply22 Jan 2026, 10:06
Official
Dear Herschell B , Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan.
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Best regards,
Clientele Life's replyOfficial
22 Jan 2026, 15:09Dear Herschell B , We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
Kindly be informed that as per our telephonic conversation, we have confirmed that the policy was cancelled on the 22 January 2026 and the cancellation process was clarified. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Kindly be informed that as per our telephonic conversation, we have confirmed that the policy was cancelled on the 22 January 2026 and the cancellation process was clarified. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply22 Jan 2026, 15:09
Official
Dear Herschell B , We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
Kindly be informed that as per our telephonic conversation, we have confirmed that the policy was cancelled on the 22 January 2026 and the cancellation process was clarified. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Kindly be informed that as per our telephonic conversation, we have confirmed that the policy was cancelled on the 22 January 2026 and the cancellation process was clarified. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation. We would like to apologize for the delay and the inconvenience caused. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Maria Mokhuabane
Service Support Specialist
Clientele Life
Best regards,