MB
Morne B
1 reviews | Active since Aug 2017
12 May 2022, 13:02
Remove my personal Info or face Legal Action
To Whom it may concern,
I don't know where you illigally bought (Yes ILLIGALLY!!) my personal information from, but if I recieve one more phone call from Clientele after today 12 May 2022, then I will be taking legal action against your company.
What Clientele is doing against the POPIA regulations! Clientele does not have my permission to have, store, disribute, obtain from any third party or infact use my personal information!
Failing to remove my personal information from your systems will result in legal action.
Kind Regards
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
12 May 2022, 14:15Dear Morne B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 May 2022, 14:15
Official
Dear Morne B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
12 May 2022, 16:03Dear Morne B,
As per your request, we have requested for your details to be removed from our database.
However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 May 2022, 16:03
Official
Dear Morne B,
As per your request, we have requested for your details to be removed from our database.
However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
MB
Morne B's updateReviewer Update
12 May 2022, 19:07Hello Siphesihle,
Thank you for the response. However please note the following issues I have:
1) I'm trying to follow the steps provided by going to https://clientelemobi.co.za/privacy-options/ and clicking on the search button to type but the search button does nothing. No pop up appears for me to type. And before you ask, No, I am not using Internet Explorer. I infact tried the link on Chrome, Firefox and Edge all three with the same result as well as on 2 seperate devices. So I am unable to follow steps 2 and 3 due to your non functioning website.
2) The link www.dmasa.org is even worse as it is non existant. When I click the link I am greeting with a lovely "404 Not Found" error. (Incase you don't know, that usually means the server hosting said useless website is not working... go figure)
3) The fact that I even have to go through all these tediously useless BS processes to remove MY personal information that was obtained ILLIGALLY is already a problem!
I am thankful that you tried to help, but I am at the same time unsympathetic. I have no interest in how many companies there are or may be and I do not care for the amount of work it is now going to take you and your teams to remove me from all of those databases.
As explained before, if I recieve one more call from any of the Clientelle companies or companies associated with clientelle then I will seek legal action. This also goes for any other forms of communication such as sms's, email and direct post.
I also expect confirmation that my request has been completed in full.
Regards
M Bester
Thank you for the response. However please note the following issues I have:
1) I'm trying to follow the steps provided by going to https://clientelemobi.co.za/privacy-options/ and clicking on the search button to type but the search button does nothing. No pop up appears for me to type. And before you ask, No, I am not using Internet Explorer. I infact tried the link on Chrome, Firefox and Edge all three with the same result as well as on 2 seperate devices. So I am unable to follow steps 2 and 3 due to your non functioning website.
2) The link www.dmasa.org is even worse as it is non existant. When I click the link I am greeting with a lovely "404 Not Found" error. (Incase you don't know, that usually means the server hosting said useless website is not working... go figure)
3) The fact that I even have to go through all these tediously useless BS processes to remove MY personal information that was obtained ILLIGALLY is already a problem!
I am thankful that you tried to help, but I am at the same time unsympathetic. I have no interest in how many companies there are or may be and I do not care for the amount of work it is now going to take you and your teams to remove me from all of those databases.
As explained before, if I recieve one more call from any of the Clientelle companies or companies associated with clientelle then I will seek legal action. This also goes for any other forms of communication such as sms's, email and direct post.
I also expect confirmation that my request has been completed in full.
Regards
M Bester
MB
Morne B's update12 May 2022, 19:07
Reviewer Update
Hello Siphesihle,
Thank you for the response. However please note the following issues I have:
1) I'm trying to follow the steps provided by going to https://clientelemobi.co.za/privacy-options/ and clicking on the search button to type but the search button does nothing. No pop up appears for me to type. And before you ask, No, I am not using Internet Explorer. I infact tried the link on Chrome, Firefox and Edge all three with the same result as well as on 2 seperate devices. So I am unable to follow steps 2 and 3 due to your non functioning website.
2) The link www.dmasa.org is even worse as it is non existant. When I click the link I am greeting with a lovely "404 Not Found" error. (Incase you don't know, that usually means the server hosting said useless website is not working... go figure)
3) The fact that I even have to go through all these tediously useless BS processes to remove MY personal information that was obtained ILLIGALLY is already a problem!
I am thankful that you tried to help, but I am at the same time unsympathetic. I have no interest in how many companies there are or may be and I do not care for the amount of work it is now going to take you and your teams to remove me from all of those databases.
As explained before, if I recieve one more call from any of the Clientelle companies or companies associated with clientelle then I will seek legal action. This also goes for any other forms of communication such as sms's, email and direct post.
I also expect confirmation that my request has been completed in full.
Regards
M Bester
Thank you for the response. However please note the following issues I have:
1) I'm trying to follow the steps provided by going to https://clientelemobi.co.za/privacy-options/ and clicking on the search button to type but the search button does nothing. No pop up appears for me to type. And before you ask, No, I am not using Internet Explorer. I infact tried the link on Chrome, Firefox and Edge all three with the same result as well as on 2 seperate devices. So I am unable to follow steps 2 and 3 due to your non functioning website.
2) The link www.dmasa.org is even worse as it is non existant. When I click the link I am greeting with a lovely "404 Not Found" error. (Incase you don't know, that usually means the server hosting said useless website is not working... go figure)
3) The fact that I even have to go through all these tediously useless BS processes to remove MY personal information that was obtained ILLIGALLY is already a problem!
I am thankful that you tried to help, but I am at the same time unsympathetic. I have no interest in how many companies there are or may be and I do not care for the amount of work it is now going to take you and your teams to remove me from all of those databases.
As explained before, if I recieve one more call from any of the Clientelle companies or companies associated with clientelle then I will seek legal action. This also goes for any other forms of communication such as sms's, email and direct post.
I also expect confirmation that my request has been completed in full.
Regards
M Bester