Rejection of hospital claim

Item: Clientele Life
Rating: 1
Author: Thobile K

Ive been a member of clientele .i joined hospital plan. I was admitted on the 2nd to the 7th april 2019 upon discharge i put my claim My claim was rejected with that they will not pay but the argument is i was admitted. Please assist me.

Helpful (0)

Replies (2)

Clientele Life's replyOfficial

12 Aug 2019, 08:42

Dear Thobile K,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist

Clientele Life's reply12 Aug 2019, 08:42

Official

Dear Thobile K,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.

Yours sincerely,

Lindiwe Mabizela

Service Support Specialist

Clientele Life's replyOfficial

07 Oct 2019, 10:31

Dear Thobile K

By now you have been contacted by our Claims Experience Administrator regarding your claim. We have explained the claims process moving forward.

We trust you find the above in order however, should you require any further assistance in this regard please feel free to contact us again.

Kind Regards ,
Claims Team

Clientele Life's reply07 Oct 2019, 10:31

Official

Dear Thobile K

By now you have been contacted by our Claims Experience Administrator regarding your claim. We have explained the claims process moving forward.

We trust you find the above in order however, should you require any further assistance in this regard please feel free to contact us again.

Kind Regards ,
Claims Team