EW
Evelyn W
1 reviews | Active since Aug 2025
27 Aug 2025, 16:33
Refund with imidiate effect
They deducted money from my account without my permission SRD sassa money now I can't even buy basic in my house can I get my refund and please cancel everything , what about my kids food
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
28 Aug 2025, 08:15 Dear Evelyn kidibone W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's reply28 Aug 2025, 08:15
Official
Dear Evelyn kidibone W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Best regards,
Clientele Life's replyOfficial
28 Aug 2025, 13:27Dear Evelyn kidibone W,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the policy was sold correctly and billing process was explained.
We confirm that Lungile Mathebula from our Market Conduct Department has been in contact with you to provide the necessary feedback.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the policy was sold correctly and billing process was explained.
We confirm that Lungile Mathebula from our Market Conduct Department has been in contact with you to provide the necessary feedback.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Best regards,
Clientele Life's reply28 Aug 2025, 13:27
Official
Dear Evelyn kidibone W,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the policy was sold correctly and billing process was explained.
We confirm that Lungile Mathebula from our Market Conduct Department has been in contact with you to provide the necessary feedback.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the policy was sold correctly and billing process was explained.
We confirm that Lungile Mathebula from our Market Conduct Department has been in contact with you to provide the necessary feedback.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Best regards,